Notes from the team that runs what it builds.
What we learn building and operating our own products and client platforms.
21 August 2026
Why your business email goes to spam, and the four records that fix it
Since 2026 Google, Microsoft and Yahoo reject unauthenticated bulk mail outright rather than filing it in spam. Here is what they check, in the order they check it.
21 August 2026
Cloud or on-premise phone system: the decision in five questions
Almost every business asks this the wrong way round, starting from the technology. Five questions about your business settle it faster, and four of them have nothing to do with telephony.
21 August 2026
How we build software with AI agents, and what still needs a human
Agents write most of our code. They do not decide what to build, they do not review their own work, and they do not put their name on anything. Here is where each line sits and why.
Start with the problem.
A short conversation is usually enough to tell whether this is something we should be doing for you.